Last Updated: May 23, 2026
1. Introduction
EliteTradeVPS.net is a product of Eden Ascent Group Private Limited, headquartered in Singapore. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading VPS services.
2. Information We Collect
Personal Information:
- Name, email address, phone number, billing address
- Payment information (processed securely via Stripe)
- Account credentials and VPS configuration details
Technical Information:
- IP addresses, login timestamps, session data
- VPS performance metrics, network latency measurements
- Server logs, firewall events, and system diagnostics
Usage Data:
- Features used, support tickets submitted, Demo VPS requests
- Website analytics (cookies and similar technologies)
3. How We Use Your Information
- Provision and manage your VPS instances
- Process payments via Stripe and send billing notifications
- Provide technical support and troubleshoot issues
- Monitor network security and prevent abuse
- Improve service performance and add new features
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Stripe (payment processor) for transaction processing
- Data center providers (Frankfurt facility) for infrastructure operations
- Legal authorities when required by law or to protect our rights
- Service providers who assist with hosting, monitoring, and support
5. Data Security
We implement industry-standard security measures:
- KVM virtualization with strong isolation between VPS instances
- DDoS protection and firewall management
- Encrypted data transmission (TLS/SSL)
- Regular security audits and patching
- Stripe PCI-DSS compliant payment processing
6. Data Retention
We retain personal data for as long as your account is active plus 3 years for billing/legal compliance, unless longer retention is required by law.
7. Your Rights
Under GDPR (EU) and PDPA (Singapore), you have the right to:
- Access, correct, or delete your personal data
- Restrict or object to certain processing
- Data portability in machine-readable format
- Withdraw consent (where applicable)
Contact us at admin@elitetradevps.net to exercise these rights.
8. International Data Transfers
Your data may be processed in Germany (Frankfurt) and Singapore. We ensure appropriate safeguards for international transfers under GDPR and Singapore PDPA.
9. Cookies
We use cookies for authentication, analytics, and user experience. You can disable cookies in your browser, but some features may not function properly.
10. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this policy. The updated version will indicate a new “Last Updated” date. Continued use of our services constitutes acceptance.
12. Contact Us
Eden Ascent Group Private Limited
Email: admin@elitetradevps.net
Data Center Location: Frankfurt, Germany
Company Headquarters: Singapore